What Tenants Need to Know
How to Rent a Home
The Department for Communities and Local Government have produced a very useful leaflet How to Rent which has got lots of useful guidance.
Deposits
Your deposit is held by the Tenancy Deposit Scheme (which is a trusted third party) rather than by us or the landlord.
Condensation, Damp & Mould
It is important to minimise condensation to prevent damp and mould forming. We have some advice on preventing condensation.
Looking After Water in Your Home
Thames Water have produced some very useful guidance on avoiding and dealing with Looking After Water in Your Home.
Complaints Procedure
In the event that you are at any time dissatisfied with any level of service given to you by Henwick Properties we would ask you to contact the senior partner Garry Kaxe who will assist you in dealing with any queries that may arise in connection with any aspect of our service and terms of business. For details please see our Complaints Procedure.